Steps to unpair app:

  1. Click on the Menu

  2. Click My bracelet

  3. Click Unpair the bracelet

  4. Confirm by clicking on Unpair

  5. Your bracelet is now disconnected from your app.


Steps to unpair bracelet in Android settings:

  1. Go to your Bluetooth settings.

  2. Search for a device named '287B'

  3. Click on the device to access the device details.

  4. Click on 'Disconnect' / 'Forget' / 'Unpair'

  5. Your bracelet is now disconnected from your Android Bluetooth settings.


Steps to re-pair your bracelet:

  1. Force quit the app on your phone

  2. Shutdown your phone

  3. Wait for 10 seconds

  4. Turn on your phone

  5. Open the app

  6. Follow pairing instructions, see video:


Still having issues? Please send us the logs

How do I send the logs?

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